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Plan Your Journey
Enjoy smooth travel with our brand-new journey planner, offering on-the-road guidance for your convenience.
Introduction
The network of expressways managed by PLUS Malaysia Berhad spans 1,130.5 kilometres, exhibiting the beautiful landscapes of Peninsular Malaysia’s west and east coasts. It links the northern borders of Kedah to the southern shores of Johor, including the route along the east coast, connecting Pahang and Terengganu.
Come explore our extensive network of roads and uncover a wealth of amazing attractions such as the historic A Famosa and the lush greenery of Cameron Highlands along the way!
Before Your Journey
Enjoy multiple choice of payment method at our toll plazas.
Payment Methods
Touch ‘n Go Information
Top up your Touch 'n Go card or e-Wallet before you enter PLUS expressways
Calculate toll fares and ensure sufficient balance in your Touch 'n Go card.
Collect PLUSMiles Points for your travel on PLUS Highways.
Do not delay reloading your Touch 'n Go card to avoid disruptions at toll plazas
Do not skip mandatory expressway tolls to avoid legal actions
Do not use an unregistered Touch 'n Go card as it may cause delays during refund
Top up your Touch 'n Go card or e-Wallet before you enter PLUS expressways
Calculate toll fares and ensure sufficient balance in your Touch 'n Go card.
Collect PLUSMiles Points for your travel on PLUS Highways.
Do not delay reloading your Touch 'n Go card to avoid disruptions at toll plazas
Do not skip mandatory expressway tolls to avoid legal actions
Do not use an unregistered Touch 'n Go card as it may cause delays during refund
RFID Information
Use the RFID-registered vehicle listed in your Touch 'n Go e-Wallet
Ensure vehicle number plate at the RFID toll lane are readable and follows JPJ specification
Keep a safe distance and speed when approaching the RFID lane
Do not speed and tailgate other vehicles at the RFID lane
Do not obstruct your vehicle's number plate
Do not hold the RFID sticker by hand when passing through toll plazas
Use the RFID-registered vehicle listed in your Touch 'n Go e-Wallet
Ensure vehicle number plate at the RFID toll lane are readable and follows JPJ specification
Keep a safe distance and speed when approaching the RFID lane
Do not speed and tailgate other vehicles at the RFID lane
Do not obstruct your vehicle's number plate
Do not hold the RFID sticker by hand when passing through toll plazas
Travel Smart
Ease your travel with these helpful aids along the way.
During Your Journey
Know Your Toll Lanes
Please be advised that our expressways no longer accept cash payments.
Payment Information
Use the same payment method for expressway entry and exit
Use only one Touch 'n Go card for both expressway entry and exit
Identify toll plazas entry and exit as a journey from point A to point B
Do not use different payment methods for expressway entry and exit
Do not use different Touch 'n Go card for expressway entry and exit
Do not enter and exit the expressway at the same toll plaza
Use the same payment method for expressway entry and exit
Use only one Touch 'n Go card for both expressway entry and exit
Identify toll plazas entry and exit as a journey from point A to point B
Do not use different payment methods for expressway entry and exit
Do not use different Touch 'n Go card for expressway entry and exit
Do not enter and exit the expressway at the same toll plaza
Other Information
Use the toll booth intercom for assistance with any toll lane issues
Adhere to PLUS expressways' terms and relevant laws and regulations
Do not panic and leave your vehicle at the toll lane
Do not engage in fraudulent, illegal, or unlawful activities on PLUS expressways
Use the toll booth intercom for assistance with any toll lane issues
Adhere to PLUS expressways' terms and relevant laws and regulations
Do not panic and leave your vehicle at the toll lane
Do not engage in fraudulent, illegal, or unlawful activities on PLUS expressways
Guidelines during an emergency
Step 1
Turn on hazard lights and set up a warning sign. Exit your vehicle and wait safely behind the guardrails.
Step 2
Step 3
Please prepare a basic sketch depicting the accident scene, and record the personal details, insurer's name, vehicle number, and the model of the third-party's vehicle (if applicable).
Additionally, capture photographs and document the damage to your vehicle.
Step 4
1. Insurer's claim form.
2. Original Police Report.
3. Copy of Police Investigation Outcome or Summons (If any).
4. Copy of the Driver's NRIC and Driving License.
5. Copy of the Policyholder's NRIC and Driving License.
6. Copy of the Vehicle's Registration Card and Insurance policy.
7. Photographs of the accident scene and damage (if possible).
Step 5
List of 5 top/common insurers in Malaysia with link to website/claim form:
Step 6
Filing a claim for windscreen damage will not affect your No Claim Discount (NCD).
We recommend reaching out to your insurance provider for additional advice and support in handling your claim.
After Your Journey
You have reached your destination safely. What’s next?
Become PLUSMiles
Member!
Link your Touch 'n Go with PLUSMiles and/or RFID serial number to collect PLUSMiles points and unlock rewards!
Apply for Refund
Seek reimbursement for accidental toll overpayments.
- *The application for refund must be made within 30 days from the date of the incident.
Provide Feedback
Let us know how we can serve you better! Share your thoughts!
