PLUS Business Partners Code of Conduct

PLUS Business Partners Code of Conduct




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PLUS Malaysia Berhad (PMB) Business Partner Code of Conduct

PMB is committed to conduct our business and operations to the highest standards of ethical conduct, health & safety, social and environmental responsibility.

Under certain circumstances, PMB can be held legally responsible for the actions of its business partners. Therefore, we expect and encourage all Business Partners to operate in accordance with the principles in this Business Partner Code of Conduct (BP-Code) and in full compliance with all applicable laws and regulations. This BP-Code applies to the business partner and their employees, contractors, agents and related entities (collectively, the "Business Partner") providing goods and/or services to PMB.


Acknowledgement of this BP-Code is a prerequisite in every PMB contract for supply. Through the acceptance of any Business Dealing(s) with any company under PMB, Business Partners are expected to uphold the 8 principles contained in this BP-Code in every aspect of their business.

1.Code of Ethic

•PMB is dedicated to administering its business relationships to be handled with the highest professionalism and ethical standards. We expect all Business Partners to comply with all laws and regulations on anti-bribery, corruption and prohibited practices. All Business Dealings should be transparently performed and must be conducted with honesty, integrity and fairness.

•PMB adopts a zero tolerance towards human trafficking, slavery or child labour and expects it Business Partner to uphold the human rights of its workers and treat them with utmost dignity and respect.

2.Conflict of Interest

•A conflict of interest may arise when a Business Partner has a competing professional or personal interest during carrying out PMB business dealings. All Business Partners must avoid any Conflict of Interest in their work with PMB. Business Partners should likewise ensure that all sub-contractors avoid such situations.

•Any Business Partner which suspects an actual, potential or perceived Conflict of Interest must disclose the situation immediately in writing to PMB.


•Business partners are expected to conduct all procurement and business relationship with integrity, respect and trust.

•Business partners are expected to always protect the confidentiality of the information and have no right to use any intellectual property or other proprietary information belonging to PMB without prior written authorization from PMB.

4.Competitive Practice

•All Business Partners must respect their contractual commitments to PMB. Business Partners must not collude with other tenderers, distributors, suppliers or contractors, or engage in any other form of anti-competitive behaviour.

5.No Gift Policy

•PMB is committed to conduct our business in the highest standard of integrity and good governance. Our No Gift Policy aims to avoid a conflict of interest and demonstrate PMB's commitment to provide equal treatment to all individuals or organisations that we are in contact with for our business. In this regard, employees of PMB shall not solicit or receive any gifts from current or potential Business Partners either directly or indirectly which may influence the employee's judgement in a decision-making process or put the employees in a position of conflict

•All Business partners should avoid to, either directly or indirectly, promise, offer or give any bribe or an improper advantage (whether financial or otherwise) to any person in PMB, or any other person representing any company or associate company under PMB as an inducement, incentive, reward, gift or bonus during Business Dealing(s).

6.Disclosure of information

•All Business partners are expected to disclose information regarding its business activities, structure, financial situation and performance in accordance with applicable regulations and prevailing industry practices. Falsification of records or misrepresentations of conditions or practices in the supply chain are unacceptable.

7.Health, Safety, Security and Environment (HSSE)

PMB uphold a safe and healthy work environment and expects its Business Partners to comply with all applicable health and safety laws, regulations and standards. Business Partners are encouraged to take appropriate actions stated below:

•Establish, implement and maintain, as applicable, management systems that facilitate compliance with the law and recognized safety standards;

•Identify and mitigate related operational risks and ensure continuous improvement to the safety performance of the respective organizations;

•Provide safe working conditions, treat workers with dignity and respect, act fairly and ethically and use safe and environmentally responsible practices while doing all Business Dealing(s) with PMB;

•PMB, encourage its business partners to fully comply to the following:

I.Occupational Safety and Health Act (OSHA) 1994

II.DOSH OSH Guideline on Contract Management 2015

III.NIOSH Expressway Operations Safety Passport (EOSP) requirement. (All contractors, employees and individuals performing maintenance, construction and operation works on the highways are required to undergo NIOSH's training to obtain these Safety Passports)

8.Record Keeping

The Business partners are encouraged to maintain adequate internal controls and procedures to ensure that all transactions with PMB are accurately recorded and reported in its books and records to reflect truly the activities to which they pertain such as the purpose of each transaction and to whom it was made or from whom it was received.

PMB expects its Business partners to:

•maintain the integrity of the information provided to PMB at all times.

•Respond promptly to enquiries from authorised representative of PMB regarding the implementation and compliance to the BP-Code

•Fully cooperate, provide the access and allow to visit and audit the relevant document, personnel and facilities, upon request from PMB

•Report/update any change in circumstances and business partners' details which may have an impact to PMB or the Business Dealing(s)

Whistleblowing (reporting channel)

We are committed to the highest standards of professionalism, honesty, integrity and ethical behaviour in the conduct of our business and operations. Therefore, it is important that business partners report all compliance violations to this BP-Code as well as to other acts that are against the law committed or practiced by the employee or representative of PMB.

Our Whistle Blower Policy provides business partners a secure mechanism for reporting suspected compliance violations. Anyone who has knowledge or aware of any improper conduct committed or about to be committed within PMB's business environment is encouraged to report such matters, in good faith, without fear of reprisal.

Please be assured that your ethical concerns will be investigated according to established procedures. Your support will help us to live up to our aspirations of being a responsible business partner.

Report concerns and misconduct via channels provided in the PLUS Whistleblowing Policy

Implementation of Integrity Pacts

Integrity Pacts promote clean operations for both PMB and the business partners during the execution of a contract. The implementation of Integrity Pacts also yields other benefits such as greater transparency in contracting, and enhancement of public confidence and trust.

Integrity Pacts must be signed by all PMB business partners during the Registration process.


If the business partner is found to violate terms and conditions of the BP-Code as well as the Integrity Pact, PMB may apply, at its absolute discretion, to the extent permitted by law, any or all of the following sanctions:

•Denial or cancellation of the contract;

•Non-payment of fees/expenses;

•Debarment by PMB of selling company and its Directors from being considered for further contracts, for such period as the company may deem appropriate, and

•Other legal proceedings as PMB may deem appropriate.

PMB Business partner Registration

Online Contractor Registration System (PORS)

Online Consultant Registration System (PORC)

Glossary of key terms:

PLUS Malaysia Berhad (PMB)

PMB and its Group of Companies

Business Dealing(s) Shall include but not limited to Quotations, Tenders, Bidding, Purchase Orders, Letter of Awards and Contracts to supply goods or services to PMB whether directly or indirectly

Business partner

Bidders, business partners, contractors, consultants, consultants, business associates or other service providers that includes their employees, contractors, agents and related entities providing goods and/or services