• Customer Feedback

Customer Feedback

Share your thoughts and tell us how we can improve your experience on the road.

Feedback Channels

Welcome to PLUS’ Feedback page. Here, you can submit feedback ranging from PLUSMiles rewards, general enquiries, to accident claims or check the status of your submitted feedback.

PLUSMiles Rewards
PLUSMiles members can enjoy swift and seamless feedback and enquiries process with their own dashboard.
Submit Feedback
Customer Feedback
Submit new customer feedback reports & check on your customer feedback status.
Submit Enquiry
Accident
Claim
Effortlessly submit your accident claim to us with our simplified Accident Claim form.
Submit Claim
Speak Up
Speak Up to report against instances of fraud, bribery, harassment, and other misconducts.
Speak Up Now

Have a question? Chat with PUTRI!

Report Incident (SOS)
Feedback Channels
Toll Fares
PLUSMiles
Facilities
Rate Me ⭐
For emergencies, please call PLUSLine at 1-800-88-0000.

FAQs

Your go-to guide for clarity and quick answers to questions regarding feedback.

The Feedback page is designed to provide a channel for users to share their thoughts, suggestions, and concerns about their experiences on PLUS expressways.

The response time for feedback submitted may vary. However, PLUS aims to acknowledge and respond to feedback within a reasonable timeframe.

Currently, PLUS does not offer specific incentives for providing feedback. Your input, however, is highly valued as it contributes to the continuous improvement of our services.

Explore more FAQs