Â To all our Stakeholders,
We, PLUS Malaysia Berhad and our subsidiaries (collectively, âPLUSâ) respect your right to privacy and we respect all personal information you provide to us. The Personal Data Protection Act 2010 (âPDPAâ) was introduced in Malaysia to regulate the processing of personal information in commercial transactions and to safeguard the interest of individuals. Please note that we only collect your personal information in compliance with the PDPA. We require your personal data to understand your needs and provide you with a better service, and in particular for the following reasons:
PLUSLine is the PLUS toll free customer care line. Calls to the PLUSLine will be directed to the PLUS TMC in Subang. Through this 24-hour customer care line, users can receive the latest traffic updates, lodge a feed and request for PLUSRonda assistance on the PLUS expressways.
|Touch 'N Go||03 2714 8888|
Established on April 1 1990, PLUSRonda is the familiar name given to our team of dedicated personnel whose primary task is to patrol our Expressway and provide assistance to our customers wherever it is needed.
Fronting the Expressway's operations, the PLUSRonda personnel also check Emergency Telephones, fence lines and other roadside furniture on a regular basis, ensuring the timely repair of all damages.
Available 24-hours a day, 365-days a year, the PLUSRonda services reflect our commitment towards providing a safer and more convenient choice for travelers.
The services offered by the PLUSRonda include :
To obtain PLUSRonda assistance, users can:-
PLUS continually improves PLUSRonda services by improving response time in attending to customers.
Customer Service Centers are provided at various locations to ensure that our customers enjoy the best services when using our expressways. At these Customer Service Centres, users can purchase or reload their PLUSMiles and Touch ân Go cards, purchase SmartTAGs or lodge complaints.