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Home > Media > NO MORE ISSUANCE OF TOLL RECEIPTS AT PLUS TOLL PLAZAS FROM 19 MARCH - Users are advised to obtain online statements from PLUSMiles and Touch ‘n Go portals

NO MORE ISSUANCE OF TOLL RECEIPTS AT PLUS TOLL PLAZAS FROM 19 MARCH - Users are advised to obtain online statements from PLUSMiles and Touch ‘n Go portals

PLUSMILES-SmallNo more toll receipts will be printed and issued at all PLUS Malaysia Berhad (PLUS) toll plazas from 19 March onwards. The move is aimed at promoting smoother toll transaction and reduce congestion when users exit the highway.

Alternatively, PLUS encourages highway users to obtain e-statements from PLUSMiles or Touch 'n Go portals.

"One of the main objectives of implementing the full electronic toll collection system is to promote faster and smoother transactions at the toll plaza. However, there are still some highway users who insisted on toll receipts to be printed as they pass through the toll lanes and this contributes to slower traffic movement and longer queues," said PLUS Chief Operating Officer, Zakaria Ahmad Zabidi.

According to Zakaria, highway users will usually queue at the left most exit lane (Multiclass lane) to obtain their toll receipts.

"This contributes to congestion at these lanes and it also usually affects traffic flow at other lanes," he explained.

As such, Zakaria encourages highway users to register their PLUSMiles or Touch n' Go cards at the PLUSMiles and Touch n' Go portals at www.plusmiles.com.my and www.touchngo.com.my to enable them to obtain and print e-statements for their official travel claims.

Upon registration, highway users can gain access to their electronic cards usage records such as transaction details and statements (including transactions for public transportation, parking services and others), card balance and expiry date, to name a few.

Payment and reload records (previous three months period) can also be easily accessed and retrieved at any time. Registered cardholders are only required to fill in their transaction dates using the search function to obtain their transaction record. They can also view their journey history and highway movement record through the online portals.

In addition, commercial and heavy vehicle operators can also easily gain access to their transactions details and statement by registering for PLUSTrack Program.

PLUSTrack program is a special membership loyalty program for commercial and heavy vehicle. Through this program, commercial and heavy vehicle operator can access their transaction statements as well as checking their vehicle movement record on the highway through the online portal via www.touchngo.com.my.

TIADA LAGI RESIT DIKELUARKAN DI PLAZA TOL PLUS MULAI 19 MAC

- Pengguna dinasihatkan supaya mendapatkan penyata transaksi tol menerusi portal PLUSMiles atau Touch 'n Go

Bermula pada 19 Mac yang akan datang, tiada lagi resit tol bagi transaksi tol akan dicetak dan dikeluarkan di semua plaza tol di semua lebuh raya kendalian PLUS Malaysia Berhad (PLUS). Langkah ini merupakan salah satu daripada pendekatan PLUS untuk mengelakkan kesesakan apabila kenderaan keluar dari lebuh raya.

Sebaliknya, pengguna boleh mendapatkan resit transaksi tol secara online menerusi portal PLUSMiles ataupun portal Touch 'n Go.

"Matlamat pelaksanaan transaksi tol secara elektronik sepenuhnya yang lebih pantas dan mudah sukar dicapai sekiranya masih terdapat sesetengah pengguna lebuh raya yang masih mahu mencetak resit tol bagi perjalanan mereka," kata Ketua Pegawai Operasi PLUS, Zakaria Ahmad Zabidi.

Menurut Zakaria, lazimnya, pengguna akan beratur di lorong paling kiri (Lorong Pelbagai Kelas) untuk mendapatkan resit tol.

"Tindakan ini akan menyebabkan kesesakan di lorong terbabit dan ia selalunya akan mengganggu perjalanan pengguna di lorong-lorong yang berhampiran," jelas beliau.

Justeru itu, Zakaria menyarankan supaya pengguna kad PLUSMiles atau kad Touch 'n Go mendaftarkan kad mereka di portal-portal PLUSMiles atau Touch 'n Go iaitu www.plusmiles.com.my dan www.touchngo.com.my bagi membolehkan mereka mencetak penyata transaksi elektronik mereka untuk urusan tuntutan perjalanan ketika bertugas.

Setelah mendaftar, pengguna boleh mengakses rekod penggunaan kad elektronik mereka seperti butiran transaksi (termasuk transaksi untuk bayaran lain seperti perkhidmatan awam, parkir dan lain-lain), penyata transaksi, baki kad, tarikh luput kad dan lain-lain lagi.

Selain itu, rekod pembayaran dan tambah nilai tiga (3) bulan terdahulu juga boleh diakses di portal PLUSMiles dan Touch n' Go pada bila-bila masa. Pengguna hanya perlu mengisi tarikh di ruangan carian bagi memudahkan pencarian penyata transaksi bayaran tersebut. Pengguna juga boleh menyemak semula pergerakan perjalanan mereka di lebuh raya di portal tersebut.

Dalam pada itu, operator kenderaan berat atau kenderaan komersil boleh mendapatkan penyata transaksi kenderaan mereka dengan lebih mudah apabila mendaftar menerusi Program PLUSTrack.

Program PLUSTrack adalah program kesetiaan keahlian khusus untuk kenderaan berat dan komersil yang ditawarkan oleh PLUS. Menerusi program ini, operator kenderaan berat dan komersil boleh mendapatkan penyata transaksi serta menyemak pergerakan perjalanan kenderaan mereka di lebuh raya secara online menerusi www.touchngo.com.my.

 
PLUSLine: 1-800-88-0000
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